Flickset S.A.L (hereafter referred to as “Flickset”, “we”, “us”, or “our”) provides this privacy policy (“Privacy Policy”) to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our website (the "Site ") our mobile and other smart device applications (“Application”) and the services made available by Flickset through the Site from time to time (the "Services"). The Site, Application and the Services together are hereafter referred to as (The “Flickset Platform”).

By accessing the Flickset Platform, you accept this Privacy Policy and you expressly consent to our use and disclosure of your personal information in the manner described in this privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

This Privacy Policy applies only to information that you provide to us through the Flickset Platform. This Privacy Policy may be updated from time to time. We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your Flickset Account) or by means of a notice on the Flickset Platform. All changes are effective immediately. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use.
As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates or internationally.
Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personally identifiable information in accordance with Flickset Platform.


Your information may be transferred to - and maintained on - computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


We collect two types of information through the features provided on Flickset Platform:

Personally Identifiable Information – When you register with us through the Flickset Platform and become a User and when you choose to post a comment, or when you wish to contact another User, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you (“PII”). PII may include, but is not limited to, your name, the name of anybody who will be present in the Venue, email address, mailing address, phone number, financial information (credit card number, etc.), and demographic information or other details required to provide you with the Services.

Non-Personally Identifiable Information (“Non-PII”)– is information that is anonymous or not linked to a particular person such as your Internet Protocol (“IP”) address.

We will also automatically collect the following information: technical information, including the type of mobile device you use, the device identifier (for example, your device's IMEI number, the MAC address of the device's wireless network interface, or the mobile phone number used by the device), mobile network information, your mobile operating system.


We may use your Information for various purposes. Your information may be used in the following ways:

  • To allow us to better service you in responding to your service requests.
  • To contact you in connection with any request that you have made with us.
  • To send periodic emails regarding your Flickset Account’s requests and services, resolve disputes and/or troubleshoot problems.
  • To perform analytics and conduct user research;
  • To verify your compliance with your obligations in our Terms of Use;
  • To improve the quality of the Flickset Platform
  • To inform you of our latest deals and special offers


In certain circumstances, we’ll share your Information with third parties without your consent.

  • The booking of a Venue: In order to complete the booking of a Venue, we transfer relevant reservation details to the Venue and to the Producer. This may include your name, contact details, payment details, etc. In cases of booking-related disputes, we may provide the Host and Producer with information about the booking process as needed. This may include a copy of the booking confirmation as proof that a booking was actually made.

  • Third Party Providers: We may disclose your information to Third Party Providers which are involved in providing the Services. Third party Providers are bound by confidentiality clauses and are not allowed to use your information for other purposes.

  • Payment providers and (other) financial institutions: When a chargeback is requested for your booking by either you or by the holder of the credit card used to make your booking, we may need to share certain booking details with the payment service provider and the relevant financial institution to handle the chargeback. This may also include a copy of your booking confirmation or the IP address used to make your booking. We may furthermore share information with relevant financial institutions, if we consider it strictly necessary for fraud detection and prevention purposes.

  • Competent authorities: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect or defend the rights or property of Flickset, (iii) investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or the public, violations of Flickset’s Terms of Use, or (iv) protect against legal liability.

  • Business partners: We may disclose your Information with business partners. For example, but without limitation, if you elect to participate in a co-branded promotion, the information that you may provide in that context will be shared as disclosed in the context of its collection.

  • We may sell, transfer or otherwise share some or all of its assets, including your Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

We may also disclose anonymous user statistics in order to describe the Services to current and prospective business partners and to other third parties for other lawful purposes.


We observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal information.
We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.


We may at our discretion include or offer third party products or services on Flickset Platform The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.


“Cookies” are small files placed in memory and/or disk on your computer that assist us in providing customized services and better functionality as you move from page to page within Flickset Platform. This information helps us figure out which of our web features are highly successful and which sites might need improvement. Cookies make the personalization of your internet experiences possible. For example, without the use of cookie files, it would be virtually impossible for us to remember your username and password as you click from page to page and you would need to log-in over and over again as you interact with pages of the Site that need to know who you are or what actions you have taken in previous pages of a session. We also offer certain features that are only available through the use of a “cookie.” You are always free to decline our cookies if your browser permits; however, many aspects of our Service may not work properly without them.


You are responsible for all actions taken with your login information and password, including charges and fees. Therefore we do not recommend that you disclose your Flickset Account’s password or login information to any third party. If you choose to share this information with any third party, you are responsible for all actions taken with your login information and password. If you lose control of your password, you may lose substantial control over your Personal Information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised in any way, you should immediately change your password.


All User may review, update, correct or delete their Information in their registration profile by contacting us at +961 1 393668 or or editing the relevant part of their profile.


Pursuant to Flickset’s Terms of Use you must be 18 years old or older to use the Services. We do not collect or maintain Personal Information directly from people we actually know are under 18 years of age. If we learn that a child under the age of 18 has directly submitted his or her Personal Information to the Flickset Platform, we will take steps to remove that the child’s Personal Information from our databases.


The resolution of any dispute, claim or controversy arising out of or relating to the Flickset Platform, including this Privacy Policy, will be governed by the Article 21 of Flickset’s Terms of Use.


If there are any questions regarding this Privacy Policy you may contact us using the information below.
Email address:
Phone: +961 1 393668